Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Bells Active. The terms “we,” “us,” and “our” refer to Bells Active. Bells Active operates this store and website, including all related information, content, features, tools, products, and services offered to you in order to provide you with a curated shopping experience (the “Services”). Bells Active is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when you use our Services.

By visiting, interacting with, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or jurisdiction of residence or that you have permission from a parent or legal guardian where required.

To use certain Services or make a purchase, you may be asked to provide information such as your email address, billing information, payment information, shipping information, or phone number. You agree that the information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality and security of your account credentials and for activity occurring through your account.

SECTION 2 — PRODUCTS

We make reasonable efforts to accurately display and describe our products, including their colors, materials, features, sizing, and appearance. However, product colors and appearance may vary depending on your device, screen settings, lighting, and other factors.

Fit and sizing may vary between individuals. Size guides, model information, and product descriptions are provided as guidance and do not guarantee a particular fit.

We reserve the right to change product descriptions, availability, quantities, prices, and other product information at any time without notice.

We may limit quantities of products available for purchase and may discontinue or restock products at our discretion.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase products from Bells Active. We reserve the right to accept, decline, limit, or cancel an order when reasonably necessary, including in cases of suspected fraud, inventory errors, pricing errors, payment issues, or violations of these Terms.

Your order is not considered accepted until payment has been successfully processed and the order has been confirmed.

Please review your order carefully before submitting it. Once an order begins processing, we may be unable to make changes or cancellations.

If we cancel or modify an order after it has been placed, we will attempt to notify you using the contact information provided with the order.

Purchases are subject to the Return and Refund Policy posted on our website.

Products purchased from Bells Active are intended for personal or household use unless otherwise agreed to by us.

SECTION 4 — PRICES AND PAYMENT

Prices, discounts, promotions, and product availability may change without notice.

The price charged for a product will be the price displayed when your order is placed, subject to correction of obvious errors.

Applicable taxes, shipping charges, customs charges, or other fees may be added where required.

You agree to provide accurate and complete payment and billing information and represent that you are authorized to use the payment method submitted with your order.

SECTION 5 — SHIPPING AND DELIVERY

Shipping and delivery estimates are estimates only and are not guaranteed unless expressly stated otherwise.

Bells Active is not responsible for delays caused by shipping carriers, weather, customs processing, incorrect customer information, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Please refer to the shipping information provided on our website and during checkout for current shipping options and estimated delivery times.

SECTION 6 — RETURNS AND EXCHANGES

Returns and exchanges are governed by the Return and Refund Policy published on our website.

Customers are responsible for reviewing the applicable return and exchange terms before completing a purchase.

Products must satisfy the conditions stated in our Return and Refund Policy to be eligible for a return or exchange.

SECTION 7 — INTELLECTUAL PROPERTY

Unless otherwise indicated, the Bells Active website and its content, including the Bells Active name, logos, product names, photographs, graphics, videos, designs, text, branding, and other materials, are owned by or licensed to Bells Active and are protected by applicable intellectual property laws.

Our content may not be copied, reproduced, distributed, modified, sold, republished, or used for commercial purposes without our prior written permission.

Nothing in these Terms grants you ownership of or a license to use Bells Active trademarks, branding, or intellectual property except as expressly permitted by us.

SECTION 8 — OPTIONAL AND THIRD-PARTY TOOLS

Our Services may provide access to tools, applications, payment processors, social platforms, or other services provided by third parties.

We do not control all third-party services and are not responsible for their availability, performance, content, privacy practices, or terms.

Your use of third-party services may be subject to separate terms and policies established by those providers.

SECTION 9 — THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

We are not responsible for the content, accuracy, privacy practices, products, services, or activities of third-party websites.

You should review the policies and terms of third-party websites before using them or making purchases through them.

SECTION 10 — SHOPIFY

Our online store is hosted and powered by Shopify.

Purchases made through our store are transactions directly between you and Bells Active. Shopify provides technology and services that allow us to operate our online store but is not the seller of Bells Active products.

Your use of certain Shopify-powered features may also be subject to Shopify’s applicable terms and privacy practices.

SECTION 11 — PRIVACY

Personal information collected through our Services is handled according to the Bells Active Privacy Policy available on our website.

This may include information such as your name, email address, phone number, billing information, shipping information, order history, website activity, and other information you voluntarily provide.

Because our store is powered by Shopify, certain information may be processed by Shopify and other service providers that help us operate our store, process payments, fulfill orders, provide marketing communications, analyze website performance, or otherwise provide our Services.

Please review our Privacy Policy for additional information about how personal information is collected, used, stored, and shared.

SECTION 12 — EMAIL MARKETING

If you opt in to receive marketing emails from Bells Active, we may send you promotional emails regarding products, launches, early access opportunities, restocks, special offers, company updates, and other Bells Active news.

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in our marketing emails.

Unsubscribing from marketing emails does not prevent us from sending transactional communications related to purchases, customer service requests, account activity, or other non-marketing matters when appropriate.

SECTION 13 — SMS MARKETING

If you expressly opt in to SMS marketing from Bells Active, you agree to receive recurring automated or non-automated marketing and promotional text messages from Bells Active at the mobile telephone number you provide.

Messages may include product launches, early-access notifications, restocks, promotions, special offers, reminders, and other Bells Active marketing communications.

Message frequency may vary.

Message and data rates may apply depending on your wireless carrier and mobile plan.

Your consent to receive marketing text messages is not a condition of purchasing any product or service from Bells Active.

You may opt out of Bells Active marketing text messages at any time by replying STOP to a marketing message. After opting out, you may receive a confirmation message regarding your request.

For assistance regarding Bells Active text messages, reply HELP or contact us at info@bellsactive.shop.

You are responsible for providing a valid mobile number that you are authorized to use and for notifying us if that number changes.

Bells Active may use third-party service providers, including Shopify and telecommunications providers, to facilitate SMS marketing communications. Personal information collected in connection with SMS marketing will be handled according to our Privacy Policy.

We reserve the right to modify or discontinue our SMS marketing program at any time, subject to applicable law.

SECTION 14 — FEEDBACK AND USER CONTENT

If you voluntarily provide reviews, photographs, videos, comments, suggestions, ideas, or other content to Bells Active, you represent that you have the right to provide that content.

Where you expressly authorize us to use content for promotional or other purposes, you grant Bells Active permission to use that content according to the authorization provided.

You may not submit content that infringes another person’s intellectual property, privacy, publicity, or other legal rights.

SECTION 15 — ERRORS AND INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, delivery estimates, or other information.

We reserve the right to correct errors, update information, or cancel affected orders where reasonably necessary.

SECTION 16 — PROHIBITED USES

You may use our Services only for lawful purposes.

You may not use our Services to violate applicable laws, infringe intellectual property rights, transmit malicious software, attempt unauthorized access to our systems, engage in fraudulent activity, collect information about others unlawfully, send spam, interfere with the operation of our Services, or engage in conduct that harms Bells Active, our customers, Shopify, or third parties.

We reserve the right to restrict or terminate access to our Services where we reasonably believe these Terms have been violated.

SECTION 17 — TERMINATION

We may suspend or terminate access to our Services when reasonably necessary, including where these Terms have been violated or our Services are being misused.

Any provisions of these Terms that by their nature should survive termination will continue to apply after termination.

SECTION 18 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our Services and products are provided on an “as is” and “as available” basis except for warranties that cannot legally be excluded.

We do not guarantee that our website will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded or limited.

SECTION 19 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Bells Active and its owners, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products purchased through the Services.

Nothing in these Terms limits or excludes liability where doing so would be prohibited by applicable law.

SECTION 20 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Bells Active and its affiliates, owners, employees, agents, contractors, licensors, and service providers from claims, liabilities, losses, damages, and reasonable costs arising from your material violation of these Terms, applicable law, or the rights of another person.

SECTION 21 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed as necessary.

The remaining provisions will remain in effect.

SECTION 22 — WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision later.

These Terms, together with policies incorporated into them or posted on our website, constitute the agreement governing your use of our Services.

SECTION 23 — ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations as permitted by applicable law.

SECTION 24 — GOVERNING LAW

These Terms and any separate agreements through which we provide Services will be governed by applicable federal law and the laws of the jurisdiction in which Bells Active is headquartered, without limiting any mandatory consumer protections that apply to you.

SECTION 25 — CHANGES TO THESE TERMS

We may update these Terms from time to time.

The current version will be posted on our website. Where required by applicable law, we will provide notice of material changes.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by law.

SECTION 26 — CONTACT INFORMATION

Questions regarding these Terms of Service, our products, orders, marketing communications, or other Bells Active matters may be sent to:

Bells Active
Email: info@bellsactive.shop

For SMS marketing assistance, reply HELP to a Bells Active marketing text or contact us at the email address above.